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Two days before his business trip to China, Anthony was worried because he __ had not received his travel documents.

Despite not having __ tools, the construction team was able to complete the project on time and under budget.

There is not much time left, so we __ hurry, if we want to complete the project as scheduled.

All the technical staff __ we employ are fully trained professionals.

The customer __ soup was cold was offered a discount of 10 percent.

I am afraid we cannot agree to this proposal __ the offer is substantially improved.

Josh is going to try to repair the window __ rather than get a carpenter to do it.

As far as I know, Mr. Dupont __ his office yet, so if you hurry you will probably be able to catch him before he goes.

The new digital scanner has stopped working again, even though we only __ a week ago.

Gary __ notes in the lecture when he started to feel sick and had to leave.

You might want to postpone your trip, since it is not __ to travel abroad if you are feeling sick.

Bad traffic meant that David was two hours late getting to the meeting, but he experienced no such problems on his __ .

As soon as Nicolas began teaching Digital Marketing at university, he instantly felt that he had found his true __ .

The project did not receive investment funding due to the projected __ costs and poor sales forecasts.

Scientists decided to conduct further experiments to increase their understanding __ the drug’s benefits.

The company is highly specialized __ the field of chemical and biochemical fingerprint analysis.

It came as something of a shock when three members of the steering committee announced their __ from the company.

Mr. Martin is __ in an important meeting with a client and will not be able to see you for another hour or so, I’m afraid.

The board decided to __ its decision to close the plant, and instead announced an ambitious plan for expansion.

Paris Saint-Germain played well, but was __ by a number of poor refereeing decisions toward the end of the game.

Texte :

"Hi John, just a quick reminder that our lunch meeting is at 12:30 today at the new Italian restaurant. See you there!"

Question :
What time is the meeting?

Texte :

"Please remember to bring your ID and a printed copy of your ticket to the event. Entry will not be allowed without these documents."

Question :
What is required to enter the event?

Texte :

"The marketing team will launch the new campaign next Monday. All departments are expected to provide support by Friday to ensure a smooth rollout."

Question :
What is expected from the departments?

Texte :

"Due to staff training, the customer service desk will close at 3 PM instead of 5 PM for the next three days."

Question :
What is the reason for the earlier closure?

Texte :

"Our current offer includes free delivery for all online orders above €50, valid until the end of the month."

Question :
Who qualifies for free delivery?

Texte :

"While initial feedback on the mobile app was mostly positive, several users have reported performance issues when accessing the payment page."

Question :
What is the main issue users are facing?

Texte :

"Employees must submit travel reimbursement forms within five business days of their return. Late submissions may not be processed."

Question :
What could happen if a form is submitted late?

Texte :

"Although the company exceeded its revenue targets, increased operational costs resulted in lower-than-expected net profits."

Question :
What affected the company's profits?

Texte :

"Despite strong domestic performance, the firm's international growth was hindered by currency fluctuations and political instability in key markets."

Question :
Why was international growth limited?

Texte :

"The speaker argued that while automation improves efficiency, it also risks reducing the need for human labor in repetitive tasks, potentially widening the employment gap."

Question :
What is a concern mentioned about automation?

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Question :
When is the new meeting day?

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Question :
What should the listener do?

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Question :
Why were there delays at the airport?

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Question :
Who can enter the building after 6 PM?

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Question :
What is the company’s main goal for the next quarter?

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Question :
 Who will receive a confirmation email by Friday?

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Question :
What change is the company making?

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Question :
How did the company perform this quarter?

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Question :
What happened after the software launch?

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Question :
What is the analysts’ current opinion about the merger?

You’re in a meeting and don’t understand something. What do you say?

A colleague offers help because you need some. How do you respond politely?

You're late to a meeting. What do you say?

The phone rings. What’s a polite way to answer?

A customer is upset. What do you say?

Someone thanks you. What’s the best reply?

You don’t know the answer to a question. What do you say?

You want to suggest an idea. What do you say?

Someone says “Have a nice day!” What’s a good reply?

You’re writing a formal email. How do you start?